Ticketmaster hits back at Beyonce fans' claims that the site crashed ...

Ticketmaster hae insisted their site did not crash after several Beyonce fans slammed them for crashing during presale tickets for her UK shows later this year.

The singer, 43, will bring her Cowboy Carter world tour to London's Tottenham Hotspur Stadium for a whopping six nights in June. 

The hitmaker announced four London shows at first but then added a further two thanks to high fan demand.

Those hoping to see Beyonce in concert this summer were left furious when Ticketmaster apparently froze for many users when presale tickets became available.

Others expressed their fury at the price of tickets for the show, with some coming in at £665. 

Taking to X to vent their rage, fans wrote: 'Has Ticketmaster crashed or what for the Beyonce pre sale?'

Ticketmaster hae insisted their site did not crash after several Beyonce fans slammed them for crashing during presale tickets for her UK shows later this year

The singer, 43, will bring her Cowboy Carter world tour to London's Tottenham Hotspur Stadium for a whopping six nights in June

'Why was I 400 in the queue and now Ticketmaster has no tickets there? WTF?'

'Ain't no way Ticketmaster crashing for Beyonce when I'm 100 people away.'

'I'm sorry but this is an abolute joke for seated Beyonce tickets at Tottenham. Ticketmaster's dynamic pricing is shocking!' 

'Queue's not moved in five minutes, I think Ticketmaster crashed.' 

However, a representative for Ticketmaster insisted the site did not crash and any issues fans had were down to other issues like cookies or their software. 

They said: 'The site did not crash. We always advise fans to make sure they only use one tab, clear their cookies, and do not use any VPN software on their device.' 

It's the latest drama Ticketmaster has faced after the site's 'dynamic pricing system' came under fire for rocketing the price of Oasis tour tickets to as high as £355. 

Taking to X, formerly Twitter, moments before tickets were released, frustrated fans explained they hadn't received any codes and were therefore unable to purchase anything.  

Fans shared: 'Not again Ticketmaster, tried to log in for 8:30 only to be met with “change your password first” then “authenticate your account” and now I’m still waiting for a code that hasn’t come through and therefore I can’t join the waiting room! #coldplay #ticketmaster';

The hitmaker announced four London shows at first but then added a further two thanks to high fan demand

Those hoping to see Beyonce in concert this summer were left furious when Ticketmaster froze for many users when presale tickets became available

'Love that is asking me to put a code to authenticate my account but is not sending the code #Coldplay'; 'Trying to enter the waiting room and it wants to verify it's me....no validation code coming through.' 

'ticketmaster saying I need a code to verify my account and then just not sending the code??? make it make SENSE #coldplay'; 

Within minutes of the ticket sale going live fans who were able to join the queue were also shocked to receive notifications saying there were 'limited tickets' available. 

They shared: 'I'm 35,000 In the q. Am I wasting my time, tickets sold out by then??? #coldplay #coldplaytickets'; 'I spent all day in presale queues yesterday; I joined the waiting room at 8:30 today. I’m already getting this message at 9:05 for the general sale gutted! #Coldplay #Ticketmaster'; 

'They’ve sold most during pre sale limited tickets already #Coldplay'; 'would be good to know why all ticket types are already extremely limited 2 mins before general sale has even started #coldplay #ticketmaster'; 

It's the latest drama Ticketmaster has faced after the site's 'dynamic pricing system' came under fire for rocketing the price of Oasis tour tickets to as high as £355 

'Joined the queue for Coldplay at less then 8000 and within 5 minutes it comes up with “tickets are extremely limited” whyyyy would you basically sell out your presale so no one can get them on general sale'; 'ticketmaster is actually diabolical, tickets go on sale at 9am and are practically sold out by 9:02am? #coldplay #Ticketmaster';

'i’m not religious but i truly believe there is a special place in hell for people who buy concert tickets and resell them two minutes after their purchase for inflated rates #Coldplay #Coldplay2025 #Ticketmaster'. 

A Ticketmaster spokesperson told MailOnline: 'As anticipated, millions of fans are accessing our site today for Coldplay's record-breaking tour so have been placed in a queue. The queue is moving along as fans buy tickets.

We always advise fans sign up and verify their account in advance. More advice can be found here: https://discover.ticketmaster.co.uk/music/coldplay-uk-tour-2025-how-to-get-tickets-62729/

Ticketmaster is currently facing an investigation from the competition watchdog over the Oasis concert ticket sales drama.

The Competition and Markets Authority said fans 'may not have been given clear information about ticket prices' as they struggled to snap up tickets for the Oasis Live '25 tour earlier this month.

Watchdogs are also set to assess whether concert-goers were pressured into buying the tickets within a short space of time and at a higher price than they thought they were going to pay.