Virgin Media down for mobile, TV and broadband customers leaving them unable to make calls and texts

VIRGIN Media has gone down for mobile, TV and broadband customers, leaving them unable to make calls and texts and access the internet.

The problems appear to have started after midday with around 2,000 users reporting issues on outage tracking website DownDetector at its peak.

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Of those who reported issues at the time, 48% struggled with mobile internet, 42% with mobile phones and 9% reported TV problems.

Since then, more complaints have appeared about cable internet, and these currently amount to 38% of the reports on DownDetector.

However, the total number of complaints have dropped to just over 400.

Plenty of Twitter users have also vented about the issues on the social media platform.

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One customer said on Twitter: "It’d be nice if Virgin Media’s TV service would run for more than a minute before it cuts out.

"Been happening for about 3 hours now."

While another added: "@virginmedia your broadband service has gone from being about the best to being about the worst.

"What's gone wrong? #VirginMedia."

And a third said: "@virginmedia broadband down yet again. Ability to report fault seems to have vanished from website now.

"Not that it ever had any effect anyway. I’ll await my ‘we’re sorry to hear this’ message followed by no action."

Virgin Media is yet to confirm the outage and when the issues are expected to be fixed, so we'll update this article once we hear back.

Virgin Media has a dedicated web page where you can find out if there are any problems in your area.

To find out if there are problems in your area, enter your postcode.

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Virgin Media broadband last went down for hundreds of customers on January 18 following an outage in Guildford, Surrey.

Almost 700 people were struggling to use the internet at its peak, according to outage tracker DownDetector, but the problem was fixed during the day.

Previously, the provider last experienced issues on August 13 after its network was hit by a series of outages.