Tesco slammed over 'dreadful' Clubcard price differences

Tesco has been slammed by some customers over the differences in products for those that have a Clubcard. Dedicated customers can sometimes get a discount if they are part of the company's reward scheme.

However, some of the differences in prices have been labelled 'dreadful'. One shopper gained attention online after pointing out one product normally cost £40 but that went down to £16 for those with a Clubcard, reports Manchester Evening News.

As a result, they questioned what the point is of Clubcards if Tesco is able to offer specific items at a considerably lower price. @virtual_ambvxr said: "This is dreadful… if you can sell it at £16 then sell it at £16. The Clubcards are literally free of charge so what is the point?

READ MORE:Sainsbury's announces change to every UK supermarket

"You don’t gain anything from Clubcards. £40 is absolutely ridiculous. Seeing these crazy prices more and more in Tesco, it really is shocking!"

Speaking to Bristol Live a Tesco spokesperson said: “Through Clubcard Prices, we’re giving more than 20 million customers access to thousands of exclusive deals on everything from everyday staples like fruit and veg to treats like prosecco and ice-cream.

“It’s easy and free to sign up, and customers can register on the Tesco Grocery & Clubcard app, website or in store to start saving straight away.”

Last week Tesco announced a change to its Clubcard system. Tesco told the Mirror it will make the change for those who regularly shop online, and that those users will get an email letting them know about the shake-up. Not all customers will be affected. If you have received an email and want to keep receiving your quarterly Clubcard statement and vouchers by post, you'll need to actively opt back in.

You can do this by signing into your MyClubcard account online, clicking on 'statement preferences' and changing it back to 'by post' by May 5. If you change your preferences after 5 May, you'll receive your May statement and vouchers by email, but will then receive your August statement and vouchers by post.

The shake-up comes amid a store transformation that will see the grocer, the largest in the UK, open 59 new branches over the next 12 months. It follows the decision to axe its Metro store format under a restructuring last year.

Chief executive Ken Murphy said the latest opening programme will take it to a total of over 2,000 Express stores and 1,001 shops. “Our priority is to be the most convenient retailer,” Murphy said.

“That means serving customers wherever, whenever and however they want. No matter where our customers live, or how they shop.” Up to 290,000 shop staff, along with call centre and warehouse workers, at Tesco will also get a bonus as a special "thank you" for their efforts over the past year, the retailer added.